2025 - 05 - 14
A revolution in corporate communication
In the era of telework, hybrid offices and employees spread across multiple locations, corporate communication must be mobile, efficient and secure. It is in this context that VoIP telephony (Voice over IP) has established itself as a standard.
By relying on the Internet rather than traditional telephone lines, VoIP offers unparalleled flexibility while incorporating advanced features at a lower cost. This article presents the challenges of this technology for companies, the concrete benefits it brings, and how UNIVIRTUAL supports you in its implementation.
Understand how VoIP works in business
VoIP telephony is based on the transmission of voice communications via IP networks. In other words, your calls no longer pass through analog lines but through the Internet or a secure private network. This operation centralizes the management of telephony, removes physical constraints (cabling, operators) and integrates voice with digital tools (CRM, messaging, agenda).
Calls are made via IP phones or softphones installed on computers, tablets or smartphones.
Flexibility, accessibility and ease of use
VoIP is flexible and scalable by nature. You can deploy remote workstations with a few clicks, without on-site intervention. A new employee is joining the team? Just assign him a number. Will the company move? Simply reconnect the terminals to the network.
With VoIP, you gain mobility, responsiveness and autonomy without interruption of service. All with HD audio quality, 99.9% uptime and simplified centralized management.
Security and privacy at the heart of the device
Professional VoIP telephony must guarantee a high level of security. At UNIVIRTUAL, each terminal is connected via a secure VPN, calls are encrypted, and the phone environment is protected by our Black Sentinel firewall. In addition, the infrastructure is based on high availability clustered servers, certified ISO/IEC 27001 and HDS.
These guarantees ensure the confidentiality of exchanges and continuity of service, including in sensitive contexts (medical, legal, financial sector, etc.).
Advanced features and integration with your IS
VoIP goes far beyond simple telephony. UNIVIRTUAL offers a complete IPBX telephone standard, with IVR, music waiting, voice mail, conferences, smart transfers, etc. These functions are integrated into your business applications (ERP, CRM, collaborative solutions) to provide a unified experience.
You keep your existing numbers, can create new positions, track calls and check history. VoIP is becoming a real lever of operational efficiency.
An agile solution to support your communication challenges
Adopting VoIP telephony means opting for a modern, reliable, secure and scalable solution. Whether you are a growing SME, a multi-site group or an extended teleworking structure, VoIP allows you to professionalize your exchanges, while reducing your costs and simplifying your IT management.
UNIVIRTUAL offers you its expertise in cloud telecommunications to deploy a VoIP telephony tailored, interconnected to your tools and controlled from a single interface. Contact our experts for a demo.
