Centrex VoIP server: understand everything to optimize your business telephony

In this context, the Centrex VoIP server is a flagship solution by offering a communication platform fully hosted in the cloud. In this article, we review its features, benefits and the keys to successful integration.

What is a Centrex VoIP server?

A Centrex VoIP server is a telephony system hosted by a service provider, thus avoiding the installation of expensive hardware on company premises. Calls are managed and routed via the internet, thanks to VoIP (Voice over IP) technology.

Main features:

• Dematerialization : The infrastructure is hosted in a datacenter, which frees you from hardware constraints.
• Flexibility of use : Users can connect from IP phones, mobile apps or softphones on computers.
• Scalability : You can easily adjust the number of lines or features to suit your organization’s growth.

The benefits of a Centrex VoIP server for your business

Cost reduction

• No heavy investment : Save on the purchase and maintenance of a telephone standard.
• Pay-as-you-go : You only pay for the lines and features that you actually need.

Flexibility and mobility

• Simplified teleworking : Employees can access their work line from anywhere.
• Multi-site integration : A Centrex VoIP server centralizes and harmonizes communications across multiple offices.

Advanced features

• Unified voice mail, call forwarding, IVR (Interactive Voice Server), conference...
• Centralized management of users, call groups and usage statistics.

Safety and reliability

• Redundancy : Hosted infrastructures are often spread over several secure servers, ensuring high availability.
• Communications encryption : Protect your calls from wiretapping or malicious interception.

The steps to deploy a Centrex VoIP server

1. Needs analysis : Define the number of stations, volume of calls and required functionalities (IVR, voice mail, conferences).
2. Choice of provider : Check the quality of the network, service guarantees (SLA) and the responsiveness of technical support.
3. Initial setting : Configuration of the router, registration of IP phones or softphones, creation of user accounts.
4. Team Training : Explain best practices (call forwarding, messaging, referral) to ensure rapid adoption.
5. Tracking and optimization : Monitor call quality, collect user feedback and adjust settings as needed.

UNIVIRTUAL expertise in VoIP telephony

UNIVIRTUAL offers a complete offer to support you in the implementation of a customized Centrex VoIP server :

• High-end infrastructure : Hosted in secure datacenters, ensuring optimal service continuity.
• Built-in collaborative tools : Audio/video conferencing, instant messaging, document sharing.
• Personalized support : from audit to user training, through 24/7 maintenance.

This solution is ideal for companies looking to modernize their communication infrastructure and reduce their telecom costs.

Why trust UNIVIRTUAL?

1. Recognized expertise : Our team of VoIP specialists advises you to deploy a telephony adapted to your needs.
2. Enhanced security : Our servers are protected by encryption protocols and continuous monitoring devices.
3. Contractual flexibility : Adjust the number of lines and features to your growth rate, without hardware constraints.
4. Dedicated technical support : Responsive assistance to answer your questions and ensure optimal operation.

Conclusion

The Centrex VoIP server is a real lever to modernize communications within a company. With a hosted platform and centralized management, you benefit from significant cost savings, increased flexibility and a range of advanced features.

You want to switch to a high-performance and scalable company telephony?

Explore the UNIVIRTUAL VoIP Digital Telephony offer and contact us for a customized study of your needs: Contact UNIVIRTUAL.