IT Outsourcing: Benefits and Solutions

Why outsource your IT?

IT outsourcing (or outsourcing) consists of delegating all or part of its IT infrastructure to a specialized provider. Faced with the acceleration of teleworking, the increasing complexity of systems and IT maintenance issues, many companies choose managed services to focus on their core business.
Outsourcing allows you to entrust an expert with the daily management of servers, backups and updates, while guaranteeing a level of service defined by a service level agreement (SLA). However, this approach requires a fine understanding of the needs (security, performance, GDPR compliance) and the selection of a provider adhering to article 28 of the GDPR, which regulates the subcontracting of personal data.

IT outsourcing is not just a matter of economics: it is a strategic choice that requires a trusted partner.

Cost reduction and focus on core business

One of the major advantages of outsourcing is the reduction in operational costs. According to a study by Gartner (2023), 47% of companies deploy outsourcing strategies to control their IT expenses. By entrusting the maintenance and supervision of their infrastructure to a service provider, they avoid:

• High CAPEX investments (purchase of hardware, software licenses).
• HR costs related to the recruitment and formation of rare profiles.
• Support expenses 24/7, often expensive internally.

This release of financial and human resources allows companies to focus on innovation, the development of new services and the optimization of business processes, rather than on the daily management of IT maintenance.

Access to cutting-edge expertise and technology

By outsourcing, companies gain immediate access to specialized skills and advanced technologies:

• Engineers and experts certified to meet specific needs.
• Scalable cloud solutions (IaaS, PaaS) incorporating the latest innovations.
• Remote monitoring and management tools ensuring optimal reactivity in case of failure.

Outsourcing also offers the possibility of testing new architectures (containers, microservices) without mobilizing very rare skills internally. This transfer of skills accelerates deployments and ensures continuous system updates, which is a key performance and security factor.

Scalaility, flexibility and business continuity

In a competitive environment, the ability to quickly scale up is crucial. Outsourcing enables:

• Scalability on demand, with cloud resources that can be adjusted in real time.
• Increased flexibility to absorb traffic peaks or one-off projects.
• The implementation of a Business Continuity Plan (BCP) and Business Recovery Plan (BCP) to ensure a quick restart after an incident.

These benefits are crucial for companies subject to high availability requirements, especially those operating in telework or distributed environments. Outsourcing also provides proactive 24/7 monitoring, significantly reducing the risk of service interruption.

The essential precautions

Outsourcing is not a matter of chance : the choice of provider is crucial for the success of the project. Care must be taken to:

• Verify the supplier’s certifications (ISO 27001, HDS) and GDPR compliance.
• Define clear SLAs, with performance indicators (response time, availability rate).
• Ensure access management and team discretion through rigorous authorization procedures.

Without these guarantees, the risk is to be dependent on a partner unable to provide the required safety and reliability. Using an experienced provider specialized in IT outsourcing and maintenance is essential to anticipate incidents and maintain a stable infrastructure.

Choose a trusted partner

IT outsourcing is a powerful lever to control your costs, access the most advanced expertise and ensure optimal business continuity. To get these benefits without compromising security or compliance, a qualified provider is essential.
UNIVIRTUAL offers a full range of sovereign cloud services, managed services and IT maintenance tailored to the needs of businesses of all sizes.

Discover all our offers on our website and contact us to put your infrastructure in good hands and focus on your core business.