2025 - 02 - 03
Using voice over IP, this technology turns your communications into a real strategic asset. Discover why VoIP is now a must-have standard, no matter the size of your organization.
What is a VoIP telephone standard?
A VoIP (Voice over IP) telephone standard is a communication system that passes calls through the Internet rather than conventional telephone lines (RTCs). Switching hardware is no longer installed on your premises; it is managed in a secure datacenter.
Main features :
- Hosted VoIP standard : You do not need to invest in a telephone exchange (PBX).
- Centralized management : The functionalities (forwarding, voice mail, IVR...) are configured via a single administration interface.
- Scalability : Adding new lines or options (conferences, video conferences) in a few clicks.
The benefits of a VoIP standard for your business
Cost reduction
- No infrastructure required : Outsourced hosting frees you from maintenance and renovation of equipment.
- Pay-as-you-go : You only pay for items and communications that you accept.
Flexibility and mobility
- Telework : Employees need the working number they need (smartphone, softphone on PC).
- Multi-site : VoIP unifies the telephony of different offices or agencies, even if they are geographically dispersed.
Advanced functions
- Call return and return, presence files management, customizable presence music...
- Logical integration : Your standard can interface with a CRM for better customer tracking (call pop-up, contact history, etc.).
Reliability and safety
- Redundancy : Standard components are distributed over several servers, ensuring high availability.
- Communications suppression : Prevention of malicious interceptions and securing voice exchanges.
Implementing a VoIP telephone standard: the key steps
- Analyze the preset parameters
Set your goals (number of lines, essential features) and evaluate the quality of your internet connection for voice over IP. - Choice of supplier
Pay attention to the reputation, strength of infrastructure and technical support offered. - Initial settings
Configure call routing, voice messages and ringtone groups according to your flow chart. - Training of users
Raise awareness of best practices (transfers, job assignments, use of softphones, etc.) - Monitoring and optimization
Monitor the quality of your calls, identify additional needs of your employees and adapt your VoIP standard accordingly.
UNIVIRTUAL offers VoIP telephony
UNIVIRTUAL offers a complete solution to implement a VoIP standard in your company:
- Secure hosting : Your telephone services are hosted in a modern datacenter, with enhanced security features.
- Intuitive user interface : Set up your greeting messages, call transfers or standby files.
- Collaborative options : Video conferencing, internal chat and document sharing to optimize internal communication.
- Personalized support : From the initial audit to maintenance 24/7, our experts will accompany you at every stage of your project.
Why choose UNIVIRTUAL for your VoIP telephone standard?
- Proven expertise : IP voice specialists who understand and tailor the solution to your specific needs.
- Quality of service : Highly redundant infrastructures, encryption protocols and continuous monitoring to guarantee the performance of your standards.
- Primary billing : Adjustable plans to adjust your costs based on number of users and functionality needs.
- Responsive support : Technical assistance available to answer your questions and quickly resolve any issues.
Conclusion
Adopting a VoIP phone standard allows you to modernize your entire business telephone system while making savings. More flexible, scalable and easy to manage, this technology also promotes the mobility of your teams and the integration of multiple sites. To go further, UNIVIRTUAL is at your disposal to build a tailor-made solution that meets your needs.
You want to study your project or get a custom piece?
Contact us now and find out how our expertise can transform your corporate communications.
